Privacy policy
Last updated: July 27, 2025
At Trendjee ("we", "our", "us"), your privacy is important to us. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase on our website www.trendjee.com, or otherwise engage with our services (collectively, the "Services"). Trendjee is hosted on Shopify and uses Qikink as its fulfillment partner. By using our Services, you agree to the terms described in this policy.
1. Information We Collect We collect or process the following types of personal information depending on your interaction with us:
· Contact Information: name, email, phone number, shipping and billing address
· Account Information: login credentials, preferences
· Order & Transaction Data: products viewed or purchased, payment confirmation (no card or UPI data stored by us)
· Device & Usage Information: IP address, browser type, time spent on site, cookies
· Communication Data: messages, queries, customer support records
2. How We Collect Personal Information We collect information:
· Directly from you when you create an account or place an order
· Automatically via cookies, analytics, and your browser/device
· From Shopify, Qikink, Razorpay, and other service providers who operate on our behalf
3. How We Use Personal Information We use your personal data to:
· Process orders and deliver products
· Communicate order status and support you
· Authenticate your account and prevent fraud
· Personalize your shopping experience
· Comply with legal obligations
· Improve and market our services
4. Sharing Your Information We do not sell or rent your personal data. However, we may share it with:
· Shopify, for store hosting and services
· Qikink, for order fulfillment and logistics
· Razorpay and other payment processors
· Marketing and analytics platforms (like Meta, Google)
· Legal authorities, if required
5. Cookies and Tracking Technologies We use cookies and similar technologies to:
· Remember your preferences
· Analyze website traffic
· Enable personalized ads in the future You can disable cookies through browser settings, but this may affect functionality.
6. Data Retention We retain your personal information:
· As long as needed to fulfill your order or legal obligations
· Until you request deletion (subject to account/order history obligations)
7. Data Security We use SSL encryption, secure networks, and third-party tools (Shopify, Razorpay) to protect your information. No system is 100% secure, so your use of our services acknowledges this inherent risk.
8. Children’s Privacy Our Services are not intended for children under 13. We do not knowingly collect data from them.
9. International Transfers Your data may be transferred to and processed in countries outside your residence (including Shopify and Qikink servers).
10. Your Rights You may request:
· Access to your data
· Correction of inaccuracies
· Deletion (if legally permitted)
· To opt-out from promotional communications To exercise these rights, email us at help.trendjee@gmail.com
11. Complaints or Questions If you believe your privacy has been violated or have a complaint, please write to us at: Email: help.trendjee@gmail.com
Address: Gourangapara, Madanpur, Nadia, West Bengal, 741245, India
12. Changes to this Policy We may revise this policy from time to time. Changes will be posted here with a new “Last Updated” date. Your continued use of our Services implies your acceptance of any updates.
Thank you for trusting Trendjee.